Our client is looking for an ICT Support. This newly created position is an exciting opportunity for an experienced professional to join our highly regarded team in a fast paced and stimulating environment. This important role would suit a high calibre individual with excellent people skills and a pragmatic “can-do” approach. Key responsibilities of this challenging and rewarding role include:

• Responding to queries via phone or email
• Troubleshooting and diagnosing technical problems
• Resolving problems with desktops, servers, networks, and other computer systems
• Performing proactive maintenance
• Following up with clients to ensure full resolution of issues
• Requesting feedback and/or monitoring calls and other methods of correspondence to improve training methods
• Writing, editing, and revising training manuals for new and updated software and hardware.

The location of the role is in Sydney.

You must have the legal right to live and work in the location this job is advertised in.  This means you must have citizenship, residency, or a current work visa.  You must already live in the area, supply a local phone number, and be available for interview at short notice.  You must have excellent communication skills and a high standard of both written and spoken English.

Apply in the first instance by sending your CV to recruitment.manager@hadwinjones.com  referencing the vacancy code listed in the job title.